• rtxn@lemmy.world
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    1 year ago

    Our business-critical internal software suite was written in Pascal as a temporary solution and has been unmaintained for almost 20 years. It transmits cleartext usernames and passwords as the URI components of GET requests. They also use a single decade-old Excel file to store vital statistics. A key part of the workflow involves an Excel file with a macro that processes an HTML document from the clipboard.

    I offered them a better solution, which was rejected because the downtime and the minimal training would be more costly than working around the current issues.

    • V4uban@lemmy.world
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      1 year ago

      As weird as it may seem, this might be a good argument in favor of Pascal. I despised learning it at uni, as it seems worthless, but is seems that it can still handle business-critical software for 20 years.

      • Overzeetop@lemmy.world
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        1 year ago

        What OP didn’t tell you is that, due to its age, it’s running on an unpatched WinXP SP2 install and patching, upgrading to SP3, or to any newer Windows OS will break the software calls that version of Pascal relies upon.

  • LucasWaffyWaf@lemmy.world
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    1 year ago

    Anybody knows that one waterfall attraction in the Southeast US? The one that advertises bloody everywhere? Waterfall is pumped during the dry seasons, otherwise there’d be nothing to see. Lots of the formations are fake, and the Cactus and Candle formation was either moved from a different spot in the cave, or is from a different cave in New Mexico. Management doesn’t want people to know that, but fuck 'em.

      • DannyMac@lemmy.world
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        1 year ago

        After looking it up, you can find reports from others stating the same things. When I was there as a kid, I remember that they claimed no one knew where the source of the water came from… I guess they actually know enough to help it out at least, lol

        I really enjoyed it and would like to go again, but it’s no Mammoth Cave.

  • esadatari@lemmy.world
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    1 year ago

    i worked for a hybrid hosting and cloud provider that was partnered with Electronic Arts for the SimCity reboot.

    well half way through they decided our cloud wasn’t worth it, and moved providers. but no one bothered to tell all the outsourced foreign developers that they were on a new provider architecture.

    all the shit storm fail launch of SimCity was because of extremely shitty code that was meant to work on one cloud and didn’t really work on another. but they assumed hurr hurr all server same.

    so you guys got that shit launch and i knew exactly why and couldn’t say a damn thing for YEARS

  • FireRetardant@lemmy.world
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    1 year ago

    1-800-got-junk? doesn’t care at all about its environmental impact. No sorting what so ever happens to what goes on their trucks it all goes to landfills. All the ads will say they recycle and that they repurpose old furniture but I was threatened with being fired when I recommended donating antiques instead of dumping a load of furniture.

    More jobs and more profits comes before anything else in that company, including employee health and safety. Several times I was told to enter spaces we werent trained for (attics and crawl spaces) and carry waste I legally couldn’t transport (human/organic wastes and the laws states the driver is fined, not the company). One guy injured his shoulder during an attic job and was told to finish the shift or lose his job. Absoulte scum of a company with very sleazy management and possibly the labour board in their pocket as they kept “losing the files” when I tried to file a report with buddy’s shoulder (he was hesistant to report for fear of losing his job).

  • shadesdk@lemmy.ml
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    1 year ago

    The company would bid on government contracts, knowing full well they promised features that didn’t exists and never would, but calculating that the fine for not meeting the specs was lower than the benefit of the contract and getting the buyers locked into our system. I raised this to my boss, nothing changed and I quit shortly after.

    • hactar42@lemmy.world
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      1 year ago

      I’ve worked in IT consulting for over 10 years and have never once lied about the capabilities of a product. I have said, it doesn’t do that natively, but if that’s a requirement we can scope how much it would take to make it happen. Sadly my company is very much the exception.

      The worst I saw was years ago I was working on an infrastructure upgrade of a Hyper-V environment. The client purchased a backup solution I wasn’t familiar with but said it supported Hyper-V. It turns out their Hyper-V support was in “beta”. It wasn’t in beta. They were literally using this client as a development environment. It was a freaking joke. At one point I had to get on the phone with one of their developers and explain how high-availability and fail-over worked.

      • bpm@lemmy.ml
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        1 year ago

        I could very well have been that developer. Usual story, sales promised the world, that our vmware-based system would run on anything and everything, and of course it’s all HA and load balanced, smash cut to me on Monday morning trying to figure out how to make it do that before it goes live on Wednesday.

    • esadatari@lemmy.world
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      1 year ago

      eh DHCP isn’t really important right? obviously if it hasn’t changed since the 80’s why would you need to reboot your server.

      what are vulnerabilities?

    • drphungky@lemmy.world
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      1 year ago

      I worked in government contracting (and government, for that matter) for years and that blows my mind. I can’t remember the details, but if you even had a bad reviews, much less being found noncompliant, it could disqualify you entirely from some contract vehicles for a matter of years. Wild that there’s some agency that somehow lets people get away with fraud.

      Also, if that cost the government money, there’s a chance you could report that after the fact and make some money.

    • forgotaboutlaye@lemmy.world
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      1 year ago

      Promising features that never existed is part and parcel to a lot of software sales, whether gov or private. Speaking from post-sales experience.

  • pureness@lemmy.world
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    1 year ago

    Geek Squad, We were flying under the radar upgrading Macbook RAM, until one day we became officially Apple Authorized to fix iPhones, which means we were no longer allowed to upgrade Macbook RAM since the Macbooks were older and considered “obsolete” by apple, meaning we were unable to repair or upgrade the hardware the customer paid for, simply because apple said it was “too old”. it was at this point in my customer interaction, that we recommend a repair shop down the road that isn’t held at gunpoint by apple ;)

  • TerkErJerbs@lemm.ee
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    1 year ago

    I quit a well known ecomm tech company a few months ago ahead of (another) one of their layoff rounds because upper mgmt was turning into ultra-wall street corpo bullshit. With 30% of staff gone, and yet our userbase almost doubling over the same period, they wanted everyone to continue increasing output and quality. We were barely keeping up with our existing workload at that point, burnout was (and still is) rampant.

    Over the two weeks after I gave my notice I discovered that in the third-party app ecosystem many thousands of apps that had (approved) access to the Billing API weren’t even operating anymore. Some had quit operating years ago, but they were still billing end-users on a monthly basis. Many end-users install dozens of apps (just like people do with mobile phones) and then forget they ever did so. The monthly rates for these apps are anywhere from 3 to 20 dollars per month, many people never checked their bank statements or invoices (when they eventually did, they’d contact support to complain about paying for an app that doesn’t even load and may not have for months or years at this point).

    I gathered evidence on at least three dozen of these zombie apps. Many of them had hundreds of active installs, and were billing users for in some cases the past three years. I extrapolated that there were probably in the high-hundreds or low-thousands of these zombie apps billing users on the platform, amounting to high-thousands to low-tens-of thousands of installs… amounting to likely millions per year in faulty and sketchy invoicing happening over our Billing API.

    Mgmt actually did put together a triage team to address my findings, but I can absolutely assure you the only reason they acted so quickly is because I was on the way out of the company. I’d spotted things like this in the wild previously and nothing had ever been done about it. The pat answer has always been well people are responsible for their own accounts and invoicing. I believe they acted on this one because I was being very vocal about how it would be ‘a shame’ if this situation ever became public, and all those end-users came after the company for those false invoices at one time. It would be a PR and Support nightmare.

    You have definitely interacted with this ecommerce platform if you shop online.

    • ki77erb@lemmy.world
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      1 year ago

      I recently discovered that somehow I set up billing for a VPN directly from the company and also through Google Play. I probably got a renewal email and just followed the instructions. I went back through my bank statements and I’ve been double charged for probably at least 2 years and just never noticed it. It was only about $10 a month. I just feel really stupid for not noticing it until now and it’s entirely my fault. I cancelled the one through Google Play. You live and you learn!

      • TerkErJerbs@lemm.ee
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        1 year ago

        lmfao. Does the VPN company’s name start with a W by any chance? If so, I am very aware of that issue as well. 😂

    • Veltoss@lemmy.world
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      1 year ago

      I guessing it’s Amazon’s old android app store? I remember lots of users having a lot of hope for that app store bringing competition and higher quality app and app store quality. Oh how naive we were.

      • booty_flexx@lemmy.world
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        1 year ago

        ✅️ is a shopping platform

        ✅️ has an app ecosystem with a billing api

        ✅️ high probability that someone who shops online has interacted with a store on the platform

        ✅️ multiple rounds of layoffs w/ staff stretched thin

        ✅️ unclear ambitions of being a megaplatform, beyond what it already is

        I guess we’ll never know, lol

  • PlaidBaron@lemmy.world
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    1 year ago

    I worked at a fruit processing plant. We found maggots in the blueberries. Line got shut down for obvious reasons.

    Owner of the company came in and said ‘pack them anyway’. We knowingly sent out blueberries with maggots in them.

    Needless to say that company sucks and people hate working there.

      • PlaidBaron@lemmy.world
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        1 year ago

        I would love to say but its a small company in a fairly small community and I dont want to say for privacy reasons. Wouldnt make it too hard to figure out where I live.

        Lets just say if you buy any blueberries labelled IFC (international fruit company) there is a chance they are our berries.

        Just to be clear, I did NOT work for the IFC. We just packaged our berries for them and sent them out with their label. I cannot comment on the quality of IFC products in general.

  • Boozilla@lemmy.world
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    1 year ago

    Health insurance company I worked for would automatically reject claims over a certain amount without reviewing them. Just to be dicks and make people have to resubmit. This was over 25 years ago, but it’s my understanding many health insurers still pull this shit. They don’t care if it’s legal or not. Enforcement is lazy and fines are cheaper than medical claims.

    Obviously this is in the USA.

  • TemporaryBoyfriend@lemmy.ca
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    1 year ago

    I work in IT. Most systems have laughable security. Passwords are often saved in plain text in scripts or config files. I went to a site to help out a very large provincial governmental organization move some data out of one system and into another. They sat me down with a loaner laptop and the guy logged me into his user account on the server. When I asked for escalated privileges, he told me he’d go get someone who knew the service account passwords.

    After a few minutes, I started poking around on my own… And had administrative access within an hour. I could read the database (raw data), access documents, start and stop the software, plus, figured out how to get into the upstream system that fed data to this server… I was working on figuring out the software’s admin password when the guy came back. I’m sure that given some more time, I could have rooted the box because the OS hadn’t been updated in years.

    • bpm@lemmy.ml
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      1 year ago

      Having worked network support, the number of times I’ve been on a screen share with someone who opens an excel sheet from the share drive that holds all the root passwords for every network device they own is high. A bad actor could take down some very large companies with some simple social engineering skills.

    • Mikina@programming.dev
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      1 year ago

      I work as a pentester and Red Teamer, I can attest that even for some large companies, you always stumble upon something that’s just dumb, and completely renders their multi-million investment they are probably making into security tools and solutions worthless.

  • Abrslam @sh.itjust.works
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    1 year ago

    I worked for for the railroad. Nothing is fixed ever. I witnessed hundreds of code violations every day for years. Doesn’t matter if a rail car or locomotive meets code as long as it “can travel” its good to go.

    When an employee inspector finds a defective rail car management determines if it will get fixed. If the supervisor “feels” like “it’s not that bad” then the rail car is “let go”.

  • W1Z_4RD@lemmy.world
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    1 year ago

    Worked in tech support for a major internet provider. We would constantly have major ouages in various locations due to overtaxed systems going down. Corporate refused to allow us to admit that there were problems on our end and forced the techs to troubleshoot the customer calls, even though we all knew that we could do nothing for the customer. Saw multiple techs releived of their job for telling the truth to the customers. So many hours wasted on both the customer and techs part.

  • ChickenLadyLovesLife@lemmy.world
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    1 year ago

    I used to work for a cable company whose name rhymes with “bombast”. They offer a wifi service whose name is a derivation of the word “infinity”. Most of the hotspots for this wifi service are provided by the Bombast wireless routers that cable customers have in their homes. So if you’re a Bombast customer, you’re helping to pay the electrical bill and giving up bandwidth in order to provide Infinity wifi.

    Another fun Bombast story: the founder, a man who always wore a bowtie, died a few years ago. At a memorial service in his honor, a number of vice presidents and other executives (including my boss at the time) wore bowties. Everyone who wore a bowtie to the service was fired within a week.

          • ChickenLadyLovesLife@lemmy.world
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            1 year ago

            I have no idea why they were fired or who fired them - I just know that they were fired.

            Bombast had a lot of helplessly incompetent (and sometimes clinically insane) executives running things, but they never lasted that long. There seemed to be some sort of Avenging Angel of Death wandering the Bombast Center and culling the more useless examples of management. My bowtie-wearing boss was one of these and certainly deserved the axe, but I don’t know if this was true of the other members of the bowtie brigade.

    • SetheryVanDamn@lemmy.world
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      1 year ago

      The shared internet thing is a setting that comes turned on for Xfinity routers by default (aka the ones you rent from them). If you go into the settings of the router you can turn the wifi sharing setting off.

    • zuhayr@lemmy.world
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      1 year ago

      If you disconnect your existing connection, and got a new one using another name, saying that you’re new occupant, you can get that new connection discount (over and over again).

      • Maslo@lemmy.world
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        1 year ago

        Careful, sometimes they’ll come out just to pull your plug from a concentrator when you disconnect, or it just happens when they’re hooking up a new customer and yours gets unplugged to make room. But then they turn around and charge like $50 just to come out and plug that back in for a new install. That can be the entire install, you can bring your own modem and have everything fine inside, but some yahoo charges $50 to come out and plug some coax into a concentrator in a box 20 ft from your house that they unplugged for free last week.

      • squozenode@lemmy.world
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        1 year ago

        With Time Warner you don’t even have to do that you can just call up and ask, they’ll probably give you the discount. They absolutely do not care.

      • 丂イ乇尺レノ刀ム@lemmy.world
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        1 year ago

        I’ve never had to disconnect. Once the discount has expired, I just go online and check the prices for changing my internet speed. Most of the time there’s a discounted one (with a contract agreement of course). But I’ve been switching back and forth between different speeds for years and saved a lot of money that way. Also buy your own modem/router instead of paying rental fees for their equipment.

  • seraphelven@lemmy.world
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    1 year ago

    Depending upon your position you have an NDA that either has a date or never expires. I have worked for companies that I have NDAs with that never expire. Be careful what you share.

  • FuckOff@lemmy.world
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    1 year ago

    The people who negotiate your medical claims make more money on the settlement commissions than the doctors even make from their procedures.

    And there’s like 25-40 people total who handle the claims for every single health insurance company.

    • RGB3x3@lemmy.world
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      1 year ago

      The US healthcare and insurance industry is such a scam. There are so many people making so much money off denying claims and overcharging for procedures.