sunnie@lemmy.ca to Technology@lemmy.worldEnglish · 2 年前Air Canada must honor refund policy invented by airline's chatbotarstechnica.comexternal-linkmessage-square9linkfedilinkarrow-up1191arrow-down110 cross-posted to: technology@lemmy.worldtechnology@lemmy.world
arrow-up1181arrow-down1external-linkAir Canada must honor refund policy invented by airline's chatbotarstechnica.comsunnie@lemmy.ca to Technology@lemmy.worldEnglish · 2 年前message-square9linkfedilink cross-posted to: technology@lemmy.worldtechnology@lemmy.world
minus-squareBearOfaTime@lemm.eelinkfedilinkEnglisharrow-up15arrow-down2·2 年前Right? And the customer service benefit they would’ve gotten from just eating a few hundred dollars. But they were being extra greedy, and thinking they could establish precedent… Well they did, just not how they wanted.
Right?
And the customer service benefit they would’ve gotten from just eating a few hundred dollars.
But they were being extra greedy, and thinking they could establish precedent… Well they did, just not how they wanted.