No it’s not more effective. It’s lazy. I was a chat cs manager for years. All it does is look unprofessional, and the customer can interrupt what you’re saying before you finish.
This seems to be the end of the interaction, so it’s probably not a big deal unless they hit them with the “actually I have another question” out of nowhere.
No it’s not more effective. It’s lazy. I was a chat cs manager for years. All it does is look unprofessional, and the customer can interrupt what you’re saying before you finish.
This seems to be the end of the interaction, so it’s probably not a big deal unless they hit them with the “actually I have another question” out of nowhere.
In this chat, yes.