• trashgirlfriend@lemmy.world
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      6 days ago

      As cs I was always trying to be nice to people and play along with jokes, even if I was dreading waking up every day.

      It’s not their fault that we had unreasonably high targets and no support internally.

    • rockerface 🇺🇦@lemm.ee
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      6 days ago

      I’ve been on the other side of that fence a few times and have friends who still are. I always try to be accommodating with customer support who aren’t in control of their product anyway and all they can do is tell me how it is.