• brygphilomena@lemmy.world
      link
      fedilink
      English
      arrow-up
      13
      arrow-down
      1
      ·
      10 days ago

      Tracking numbers don’t get created until a shipping label is printed. Maybe give it a little bit.

      • SchmidtGenetics@lemmy.world
        link
        fedilink
        English
        arrow-up
        6
        ·
        edit-2
        10 days ago

        Most places print their own labels and it’s added to UPS/Fedex/postal when it’s picked up.

        So you’ll get a tracking number immediately when they complete your order, but tracking won’t work till it’s picked up later that day or the next.

        • brygphilomena@lemmy.world
          link
          fedilink
          English
          arrow-up
          2
          arrow-down
          1
          ·
          10 days ago

          That’s if the label generation is automated. Small shops will still have that be a manual process when they pack and weigh it for the label.

          • SchmidtGenetics@lemmy.world
            link
            fedilink
            English
            arrow-up
            2
            arrow-down
            1
            ·
            edit-2
            10 days ago

            Doesn’t need to be automated, if they’re taking a massive pile of stuff to fedex everyday instead of printing labels, they’re asking for stuff to get mixed up.

            The only places that do that only deal with a couple items a day, and they wouldn’t employ a system like Shop to begin with.

      • glimse@lemmy.worldOP
        link
        fedilink
        English
        arrow-up
        5
        arrow-down
        1
        ·
        10 days ago

        The order confirmation came on Tuesday so this email was almost definitely generated when the label (which includes the tracking, if applicable) was created yesterday

        It’s just a shirt that I don’t care about tracking but Shopify was pushing me to download the app to buy it so I found this a bit more obnoxious

    • ofcourse@lemmy.ml
      link
      fedilink
      English
      arrow-up
      1
      ·
      edit-2
      10 days ago

      This looks like a marketing email because you agreed to share information with Shop Pay as the first line says. It may have nothing to do with your specific order shipment.

      Not to say it’s not annoying to see another “please please download our app” message, but the pitchforks aren’t necessary yet.