A Winnipeg business owner is fuming after being overcharged by a private garbage operation for something he says he didn’t do. Brad Wallin, president of Wall...

A Winnipeg business owner is fuming after being overcharged by a private garbage operation for something he says he didn’t do. Brad Wallin, president of Wall…

  • Showroom7561@lemmy.ca
    14·
    8 months ago

    Has WM created perverse incentives that make their workers want to perform that kind of behavior?

    The first thing that came to mind when I saw the video is “does the driver need to fill a quota or something?!!”, so it wouldn’t surprise me if that’s the case. Driver getting commission off of these bin collection runs, perhaps? LOL

    • enkers@sh.itjust.works
      6·
      8 months ago

      It doesn’t even need to be as direct as a commission. Like, you just have an evaluation metric based on how many overflow bins are collected, then tie that in with an annual performance review.

      • Decq@lemmy.world
        2·
        8 months ago

        If the company is reviewing people on that metric, every manager should be fired for grand incompetence. I rather wonder if the driver himself doesn’t have a side business where he picks up trash for cheaper/free for friends. And to correct the number of how much kilos of garbage he’s hauling, he notes a few customers as overflowed. That way the numbers add up again.